Question 1

Where do I pick up the car at the train station?

Accepted Answer

At the designated handover point shared with you in the app via a video message after booking confirmation.

Question 2

Can I book a car before my train arrives?

Accepted Answer

Yes, you can book in advance through the Telgani app and the car will be ready when you arrive at the station.

Question 3

What documents are required to rent at the train station?

Accepted Answer

National ID or passport + driving license.

Question 4

Can I return the car at the train station?

Accepted Answer

Yes, at the designated handover point shared with you in the app via a video message.

Question 5

Which train stations does Telgani serve?

Accepted Answer

Riyadh North Station, Majamaah Station, Hofuf Station, and Qassim Station.

Question 6

What is the car rental price at the train station?

Accepted Answer

Prices start from SAR 77/day for economy class. No extra fee for station pickup.

Question 7

How long do I wait to pick up the car at the station?

Accepted Answer

The car is ready when you arrive if you book in advance. Waited more than 15 minutes? Your first day is free.

FAQ